![]() ![]() ![]() I have been using two bluetooth headphones (1 earplug) with my Ubuntu 16.04 for skype/zoom calls with no issue. try to pair with your phone and see if it play audio properly. if you have poor audio quality, maybe your headphone is defective. Then, play a youtube video or anything that has audio output, go to pulse audio control, see if you can select this device, and see if you can hear anything. If not, right click on the device, remove the current connection, and then right click again, and connect to "Audio sink". then turn it back on, let it pair, click on the bluetooth manager icon in the system tray, select Devices, see if you can see this device, if it is automatically paired, make sure it is connected as an "Audio Sink".
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